Privacy Policy
This Privacy Policy describes how and when Ali Halley Textiles / “we” / “us” collect, use, and share information when you purchase an item from us, contact us, or otherwise use my services through this website. Ali Halley Textiles is the controller and responsible for your personal data (collectively referred to as, "we", "us" or "our" in this privacy notice). Our contact details are Boundary Bank, Oxnam Road, Jedburgh. TD86QH.
Our Site is hosted by Squarespace. Personal Information (as defined below) hosted by or through Squarespace is subject to their privacy policy which may or may not contain terms as protective as this Privacy Policy. By using our Site, you are agreeing to be bound by Squarespace’s privacy policy, which can be found at https://www.squarespace.com/privacy.
Squarespace collects personal data when you visit this website, including: Information about your browser, network and device. Web pages you visited prior to coming to this website. Your IP address.
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Facebook, Instagram or any third party services you access through them. This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
· as needed to provide my services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
· if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
· as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services. This website is not intended for children and we do not knowingly collect data relating to children.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Purposes For Which We Use Your Personal Data.
We have set out below a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.
Purpose / Activity
1. To send you newsletters, although not at present.
2. To confirm or discuss a purchase.
3. To use data analytics to improve our website, products / services, marketing, customer relationships and experiences.
Type of data
1. Identity and Contact
2. Technical and Usage
Lawful basis for processing including basis of legitimate interest
1. Necessary for our legitimate interests.
2. Performance of a contract with you
3. Necessary for our legitimate interests ( to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
Information Sharing and Disclosure
Third-party marketing
We do not share your personal data with any company outside Ali Halley Textiles for marketing purposes.
Opting out
If we start sending newsletters, you can ask us to stop sending you newsletters at any time by following the opt-out links on the emailed newsletter sent to you or by contacting Ali Halley.
Where you opt out of receiving these newsletters, this will not apply to personal data provided to us as a result of a purchase.
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
· Service providers. We engage certain trusted third parties to perform functions and provide services to our business, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
· Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
We will hold your name and address details if you have contacted us or made a purchase. You can ask us to delete your data.
Cookies
Squarespace and our other service providers may use cookies (both session cookies and persistent cookies) to analyze trends, administer our Site, track your movements around our Site, better understand how you interact with our Site, determine interest in particular content and monitor aggregate usage by visitors and online traffic routing. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. You may be able to instruct your browser, by changing its option, to stop accepting cookies or to prompt you before accepting a cookie from the online services you visit. You may also remove persistent cookies by following your web browser’s help file directions. If you do not accept cookies, however, you may not be able to use all portions of our Site or all functionality of our Site.
Squarespace and our other service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with our Site and HTML-formatted e-mail messages to, among other things, track the actions of users, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. This information is collected anonymously, in a manner that does not personally identify you. This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including: Information about your browser, network, or device. Your IP address.
For information about viewing the cookies dropped on your device, visit : The cookies Squarespace uses.
Functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
Analytics and performance cookies are used on this site, as described , only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
How we store your data
Your data is stored in a secured account. This is password protected, and the computers it is accessed by are password protected and is not shared. If you contact me via Facebook or Instagram these accounts are password protected and accessed either via secured computer or phone. Invoice information is stored in a secured computer. All passwords are changed regularly and are not recorded anywhere.
Terms of Service
This website is operated by Ali Halley Textiles. Throughout the site, the terms “we”, “us” and “our” refer to Ali Halley Textiles. Ali Halley Textiles offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Sales
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
All prices are quoted in pounds sterling (£) and include Value Added Tax (VAT.). Prices may be subject to change without notice. We make every effort to ensure that all details, descriptions and prices which appear on this website are accurate, We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. Prices may be subject to change without notice.
Payment over the Internet can be made via our secure checkout page using MasterCard, Visa and PayPal. Card charges will appear on your statement as “Ali Halley Textiles.”
In order to contract with Ali Halley you must be over 18 years of age. Ali Halley retains the right to refuse any request made by you. If your order is accepted, we will inform you by email. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card, or bank account used to place your order and that there are sufficient funds to cover the cost of the goods. All debit/credit card holders and payment accounts are subject to validation checks and authorisation by the card issuer and/or payment processor. If the issuer of your card and/or payment processor refuses to authorise the payment or does not accept liability against fraudulent use, we will not accept your order and we will not be responsible for any delay or non-delivery.
We are not obliged to inform you of the reason for the refusal of an order. We are not responsible for your card issuer, bank or payment account charging you for processing your payment in accordance with your order.
We will only charge you the price stated at the checkout. However, international orders may incur bank fees from your provider. We recommend you contact your bank to confirm whether you may incur a foreign transaction fee prior to purchase. Ali Halley Textiles will not refund any fees charged to your account by your bank.
Delivery
Shipping is within the UK at this time. Please contact me for overseas orders. Orders are shipped using Royal Mail and are tracked.
Royal Mail 2nd Class tracked. 2 - 3 business days.
Royal Mail special Delivery Guaranteed by 1pm.
We will make every effort to deliver your order within the time-scales. However, this is a guideline and delivery cannot be guaranteed. We will not accept responsibility for delays caused by our Couriers or any National postal service. If the goods are not delivered within the time we have estimated, please feel free to contact us by at alihalley.co.uk and we will do everything possible to resolve the issue promptly. We will not be liable for any loss caused to you by late delivery.
If your delivery address is outside of the UK, you may be required to pay import duties and taxes when your order reaches your country. These and any additional charges for customs clearance are your responsibility. All orders are fulfilled and dispatched from UK.
If your item arrives damaged please notify me immediately upon receipt and retain all packaging. I will refund or replace as appropriate.
Returns
If your product is within the 28 day returns guarantee period then you can return your order and we will refund the cost (but not the postage), provided the goods are in a saleable condition. All return periods being from the date you receive the goods. Any refund will automatically be issued to the payment method you used to place your original order. This typically takes 3 – 10 working days depending on your payment method issuer.
Return address: Boundary Bank, Oxnam Road, Jedburgh. TD86QH
Intellectual Property
All intellectual property rights on the Services and all material or content made available by Ali Halley Textiles via the Services shall remain at all times the property of Ali Halley Textiles The names, images and logos identifying us, Ali Halley , our partners or third parties and our/their products and services contained in the Services are proprietary marks and may not be reproduced or otherwise used without express permission. Nothing contained in these Terms of Use shall be construed as conferring by implication any licence or right to use any trade mark, patent, design right or copyright of Ali Halley Textiles or of any third party.
Your Rights and Agreements
You agree to use the Services only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Services by any third party. You agree to comply with these Terms of Use when using our Services and all applicable laws and regulations, together with any specific usage rules that may be posted in relation to any material and content that You access via the Services. The contents of the Services provided to You by us may not be copied, reproduced, communicated and/or made available to the public, republished, downloaded, posted, recorded, broadcast or transmitted or used in any other way, except for Your own personal, private and non-commercial use, unless otherwise expressly permitted by us. You agree that You will not use the Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person. You will not do anything that may cause damage to the Services or our servers, systems or equipment or those of third parties, nor access or attempt to access any users’ data or to penetrate or attempt to penetrate the Services’ security measures. You agree to compensate us in respect of any damages suffered by us or any of our losses resulting from any claim made by a third party in each case in respect of any matter arising from Your use of the Services in breach of these Terms of Use or from Your violation of any applicable law or regulation. We reserve the right to suspend, restrict or terminate Your access to any or all of our Services at any time at our sole discretion if we consider You are or may be in breach of these Terms of Use. We may terminate this Agreement with You by giving You reasonable notice via E-Mail or in writing.
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with Scottish law.
Any changes to this policy made by Ali Halley Textiles will be posted here and will take effect immediately. Ali Halley Textiles reserves the right to amend the terms and conditions without notice. This policy was last updated on 27 March 2021